FAQs

Welcome to the Trendly Prints FAQ page, where we answer the most common questions about our products, shipping, returns, payments, and more. We aim to make your experience with us seamless, from browsing to checkout and beyond.

1. What type of products does Trendly Prints offer?

Trendly Prints specializes in premium metal wall art designed to add elegance, creativity, and modern flair to any interior space. Our art is crafted with high-quality materials to ensure durability and a sleek finish.

2. When was Trendly Prints founded?

Trendly Prints was founded on April 10, 2020, with the vision of delivering unique, statement-making wall decor to homes and offices across the United States.

3. How long will it take to receive my order?

Our total delivery timeline includes:

  • Order Cut-Off Time: 5:00 PM (EST)
  • Handling Time: 1–2 business days (Monday–Friday)
  • Transit Time: 3–6 business days (Monday–Friday)
  • Estimated Delivery Time: 4–8 business days depending on your location

We ship promptly to ensure you receive your wall art quickly and reliably.

4. Do you offer free shipping?

Yes, we offer free shipping on all orders within the United States. There are no hidden costs or additional delivery fees.

5. What is your return policy?

We offer a 30-day return policy for all orders. Returns are accepted for both defective and non-defective items, provided they are in new condition. We do not charge any restocking fees.

6. Can I exchange an item?

Yes, we accept product exchanges. If you received an incorrect or unwanted item, please contact us to initiate the exchange process.

7. How do I return an item?

Returns must be sent by mail. Please contact our support team at support@trendlyprints.com to receive detailed return instructions. Products must be returned in new condition to qualify for a full refund or exchange.

8. How long does it take to process a refund?

Once we receive and inspect your return, refunds are processed within 5 business days. Refunds will be issued to the original payment method used during checkout.

9. Are there any restocking fees?

No, we do not charge any restocking fees for returns or exchanges.

10. What payment methods do you accept?

We accept a variety of secure payment options at checkout, including:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay

All payments are encrypted and processed securely through our checkout system.

11. How can I contact customer service?

If you have any questions, feel free to reach out to our friendly support team:

12. Do you ship internationally?

Currently, we only ship within the United States. Please stay tuned for future updates as we expand our delivery options.

Have a question that isn’t listed here?
Feel free to contact us — we’re here to help.